Privacy Policy
Last updated: . This Privacy Policy describes how Neckyouthir ("we", "us") processes personal data when you use neckyouthir.world, purchase ergonomic home office guides, or contact our team in Finland.
1. Data Controller
Neckyouthir operates from Purilas 10, 40100 Jyväskylä, Finland. For privacy inquiries contact us at office@neckyouthir.world or call +358408474770.
2. Scope
This policy applies to visitors of our website, buyers of digital ergonomic guide products (Posture Starter Guide, Monitor and Desk Height Toolkit, Full Ergonomic Workspace Blueprint), and individuals who submit our contact form.
3. Categories of Personal Data We Collect
- Identity and contact data: name, email address, phone number when you provide them voluntarily.
- Communication data: message content, product questions, and support history related to home office setup guidance.
- Transaction data: product selected, price agreed in EUR, payment reference from our payment partner after you order via contact, and delivery email for digital downloads.
- Technical data: IP address, browser type, device information, pages viewed, and referral source collected through cookies and similar technologies as described in our Cookies Policy.
- Consent records: timestamp and scope when you accept cookies or consent to personal data processing on the contact form.
4. Purposes and Legal Bases
We process personal data for the following purposes under applicable EU and Finnish law, including the GDPR:
- Delivering digital ergonomic guide products and providing download access (contract performance).
- Responding to contact requests about desk height, chair fit, monitor placement, and workspace layout (legitimate interest or pre-contractual steps).
- Operating, securing, and improving neckyouthir.world, including analytics with your consent where required (legitimate interest or consent).
- Complying with accounting, tax, and consumer protection obligations related to product sales in Finland (legal obligation).
- Sending essential service messages such as purchase confirmations and policy updates (contract performance or legitimate interest).
5. Product-Specific Processing
When you purchase an ergonomic home office guide from Neckyouthir, we use your email to deliver files, verify access, and provide update notifications for the purchased kit. We do not use purchase data to profile health conditions. Our products are educational workspace resources, not regulated wellness devices.
If you ask for setup advice, we may reference desk dimensions and equipment types you share. We store this information only as long as needed to answer your inquiry unless you become a customer, in which case support records may be retained with your order history.
6. Sharing and Processors
We share data only with trusted processors that help us run our business:
- Hosting and content delivery providers that store website files securely over HTTPS.
- Payment service providers that process EUR transactions for digital guide products.
- Email delivery services used to send download links and support replies.
- Analytics providers when you consent to non-essential cookies.
Processors act under written agreements requiring appropriate safeguards. We do not sell personal data.
7. International Transfers
Where data leaves the European Economic Area, we rely on adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms. You may request details about safeguards applicable to your data.
8. Retention Periods
- Contact form messages: up to twenty-four months unless a longer period is needed for ongoing support.
- Order and invoice records: as required by Finnish accounting law, typically six years.
- Cookie and analytics logs: according to periods stated in the Cookies Policy.
- Marketing consents: until withdrawn.
9. Your Rights
You have the right to access, rectify, erase, restrict processing, object where based on legitimate interest, and receive portable copies of data you provided. Where processing relies on consent, you may withdraw consent at any time without affecting prior lawful processing. You may lodge a complaint with the Office of the Data Protection Ombudsman in Finland.
10. Security Measures
We apply technical and organizational measures including encrypted connections, access controls, and staff training. No online service is completely risk-free; please use strong passwords on your email account that receives product downloads.
11. Children
Our ergonomic guide products are intended for adults managing home offices. We do not knowingly collect data from children under sixteen without parental authority.
12. Automated Decision-Making
We do not make decisions based solely on automated processing that produce legal or similarly significant effects regarding our guide products.
13. Changes to This Policy
We may update this Privacy Policy to reflect new products, tools, or legal requirements. Material changes will be noted on this page with an updated date. Continued use of neckyouthir.world after changes constitutes acknowledgment where permitted by law.
14. Contact
For privacy requests, email office@neckyouthir.world or write to Neckyouthir, Purilas 10, 40100 Jyväskylä, Finland.